Last updated: June 6, 2018
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the http://www.pinkheater.com website (the “Service”) operated by Viamalaura Companies (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.
Delivery Times & Costs:
Shipping is free on all order over 2000 Euro’s.
Pink Heater aims to dispatch all items from our supplier’s warehouse within 24 hours of your order. Upon dispatch you will receive an email notification with estimated delivery time and tracking details. Shipping will take between 2-3 business days.
There might be some items in our collection, which have a longer lead-time than 24 hours to dispatch. If this is the case it will be stated prior to the payment phase of the checkout process.
The items will be shipped from different warehouse(s) with different locations depending on the brand(s) ordered. This info can be found on the brand’s products page.
Once an order is placed, you receive an email notification and will find the details in the “orders” section of your account. You have the option of setting the shipping quotes for different re- gions based on the territory. The partner is responsible for packaging and shipping of all B to C orders. VAT charges will be calculated automatically based on the customer’s country. Returns and customer service will be the partner’s responsibility. When the shopping bag is confirmed on our e-shop and payment confirmed, payment is then redirected to your bank account mi- nus Pink Heater’s commission. Commissions will be negotiated on a case-by-case basis.
Returns & Exchanges
We hope you are satisfied with your purchase. If for some reason you are not, you have 14 days from the date you received your order to contact the brand directly. The brand’s contact info can be found directly on their page. Every return & exchange is upon the decision of the brand and their own returns policy. Pinkheater/Viamalaura Companies are not liable or responsible for any damages/returns whatsoever.
We advise to please make sure your items are returned new, unused and with all designer tags still attached. A sale will be deemed final if this seal has been broken, or if the item is used or incomplete.
Upon return of an item the brand’s expert will screen all returns before granting a refund or an exchange. Items that do not meet our policy will not be accepted and will be sent back to the customer without any refund given.
Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.
Availability, Errors and Inaccuracies
We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Contests, Sweepstakes and Promotions
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
The Service and its original content, features and functionality are and will remain the exclusive property of Viamalaura Companies and its licensors. The Service is protected by copyright, trademark, and other laws of both FRANCE and foreign countries. Our trademarks and logos may not be used in connection with any product or service without the prior written consent of Viamalaura Companies.
Links to Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Viamalaura Companies.
Viamalaura Companies has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Viamalaura Companies shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
Limitation of Liability
In no event shall Viamalaura Companies, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Viamalaura Companies its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
These Terms shall be governed and construed in accordance with the French law, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
If you have any questions about these Terms, please contact us at firstname.lastname@example.org.